Fix “No Signal” problems on UPERFECT monitors with laptops, phones, or game consoles using our detailed troubleshooting guide.
If connecting to a laptop using USB-C with one cable, ensure that you have a Thunderbolt 3 / 4, or Full Feature USB-C (3.1 or later) port with DP 1.4 and PD power delivery. Some laptops use USB-C only for high-speed charging (Power Delivery--PD) but
Most modern smartphones have USB-C ports, but few of them have video output functions. Phone brands that have upgraded the Type-C port to Full Feature function are mostly found in the Samsung Galaxy series, iPhone 15 series, and Honor Magic series. T
Game consoles can connect to portable monitors using HDMI and USB-C ports, but not all of them support both options. This means there are some technical limitations when hooking up your portable monitor. If a console's HDMI port is HDMI 1.4 or higher