What is the UPERFECT 30-Day Risk and Cost Free Trial?Updated 6 months ago
Undamaged products can be returned for a full refund within 30 days of purchase. Once the returned item arrives at UPERFECT's warehouse for inspection, the refund process will begin.
- Returns must include all accessories.
- Items must be in original packaging.
- For non-quality related claims, the buyer is responsible for shipping costs.
- UPERFECT refunds the cost of the product itself for non-quality related claims.
- Returns may be rejected if they do not meet these requirements.
Refund requests for the 30-day money-back guarantee expire 30 days after opening a claim. Refunds for non-quality issues cannot be processed after this 30-day window. For purchases not made directly through UPERFECT’s online store, please contact the retailer for refunds.
Note: returns without the original packaging may be rejected or could result in reduced refunds due to potential damage during shipping. Using the original packaging helps prevent damage and ensures that your return will be accepted. The original packaging is designed to protect the product during transit, especially our monitors, which have fragile screens. Please keep the original packaging of your UPERFECT product. Returns may be rejected if these conditions are not met.