For quick assistance, reach out to our support team via instant message. We're here to provide real-time help with any issues or questions you may have.

Please send us an email with your issue, and we'll get back to you as soon as possible. Make sure to include all relevant details to ensure a prompt and accurate response.

Go Shopping

Back to Home

Home

Monitors

UPERFECT

<h3 id="isPasted">February 2025 Update</h3><p id="isPasted">Great news! The <a href="https://uperfect.com/products/18-inch-144hz-freesync-monitor">UGame K118</a> monitor is now fully restocked in all warehouses. We sincerely apologize for the brief out-of-stock situation in our Europe warehouse and appreciate your patience.</p><p>If you&#x2019;ve been waiting to grab one, now&#x2019;s the perfect time! You can add to cart now and still enjoy our Valentine&#x2019;s Day special offer.</p><p>Hurry and get yours before the deal ends!</p>

Great news! The UGame K118 monitor is now fully restocked in all warehouses. We sincerely apologize for the brief out-of-stock situation in our Europe warehouse and appreciate your patience. If you’ve been waiting to grab one, now’s the perfect time!

UGame Series Stock & Shipping Update

Stock & Shipping Update

Do I need to pay Taxes or Duties?

Can I change the Delivery Address?

What is the Shipping Time?

Where does UPERFECT ship to?

What is the UPERFECT Shipping Policy?

Shipping Policies & Taxes

What is the UPERFECT 30-Day Risk and Cost Free Trial?

Do I need to cover Shipping Cost when Returning a product?

How do I claim a Warranty?

How long is the UPERFECT Warranty?

How do I Return an Item?

What is the UPERFECT Warranty Policy?

What are the payment options for purchasing UPERFECT monitors?

How to File a Claim for Shipment Delay, Package Damage, or Parcel Loss?

Warranty, Refund & Return

UMax Series Stock & Shipping Update

UDock Series Stock & Shipping Update

Delta Series Stock & Shipping Update

UColor Series Stock & Shipping Update

Ways to Setup UPERFECT portable monitor

Use one USB-C cable to connect portable monitor

Use HDMI, mini DP, VGA or DVI cable

Use Wireless Connection with portable monitors

Use USB-A or 3 IN 1 lightning to HDMI adapter

Do I have a Full Feature USB Type-C port?

What is the function of the micro USB OTG port?

Can I purchase a replacement case for my UPERFECT portable monitor?

What type of USB-C to USB-C cable is needed for my UPERFECT Portable Monitor?

What should I check if my UPERFECT monitor connection is not working properly?

UPERFECT Monitor Setup

Do I need to Install Driver when using Delta Series?

How to Mirror or Extend the two screen?

How to Download and Install the driver?

Why the Upper Screen not showing anything?

Delta Series FAQ

No Signal Troubeshooting for Laptops

No Signal Troubeshooting for Smartphones

No Signal Troubeshooting for Gaming Consoles

No Signal Troubleshooting

How to Extend or Mirror screen

Why Can't My Monitor Run at 144Hz, 120Hz, or 100Hz?

Why Doesn't My Monitor's Brightness Setting Save?

How to Calibrate Your Monitor?

Why image turn Gray when HDR is enabled？

Why Do I See BlackaBars or Stretched Images When Connecting My Monitor?

Display Setting Guide

How to use a Touchscreen monitor?

Why Is My Monitor Touch Screen Not Working?

Why Can't I Use a Stylus to Draw or Write on My Touchscreen Monitor?

What Gestures Do Touchscreens Use with Different Systems?

Touch Screen FAQ

How Long Can the Monitor’s Battery Last?

Will the Battery Monitor and Laptop Charge Each Other?

Does Keeping a Battery Monitor Constantly Charged Affect Battery Life?

Battery Monitor FAQ

Can l Use Power Bank to Power Portable Monitor?

Why Color Gamut is not 100%?

Why Does the Monitor Make Noise or Beep?

How to Use OTG Port on a Portable Monitor?

Why Is My UColor Series Monitor Flickering, Auto Restarting, or Showing No Signal?

More FAQ

February 2025 Update

UGame Series Stock & Shipping UpdateUpdated 23 days ago

February 2025 Update