Do I need to cover Shipping Cost when Returning a product?Updated 25 days ago

During UPERFECT's 60-Day Hassle-Free Support period, shipping costs are fully covered by us. Once you submit your return request, we will issue a prepaid return label, so you don’t need to worry about any fees.

After the 60-day period, shipping costs may apply in the following situations:

• Returning products for non-quality-related reasons.
• Warranty claims outside the country of purchase.
• Accidental returns.
• Items found to be in working condition after inspection.

When using a prepaid shipping label provided by UPERFECT, we take responsibility for damage or loss during transit. For non-quality issues, the buyer assumes responsibility for transit damage or loss.